Role purpose:
Working within IRG Venue Sales, you will play a key role in promoting our events, maximising sales and delivering an exceptional customer experience. You will engage directly with guests, recommend and upsell event upgrades, drinks packages and enhanced experiences, and help customers make the most of their time with us.
As one of the first points of contact for arriving guests, you will represent the IRG brands with confidence and professionalism, combining excellent customer service with a proactive, target-driven sales approach. You will also support the smooth running of events through close collaboration with other departments, accurate sales administration and end-of-night reconciliation.
