Emergency & Evacuation Guideline
The safety of clients and staff is the priority in any emergency. All employees must remain calm and immediately inform the Manager/supervisor on Duty of any situation that may pose a risk.
In a medical emergency, stay with the person, ensure the area is safe, and call 112 (Police & Ambulance) or 061 only Ambulance. Provide clear details and follow instructions. Do not move the person unless necessary for safety.
In case of fire, gas leak, or any situation that threatens safety, alert the Manager immediately. If there is risk or doubt, call 112 and begin evacuation. Staff must guide guests calmly to the nearest exit and the designated assembly point. Do not allow re-entry until authorities confirm it is safe.
The Manager on Duty is responsible for coordinating the response and completing any required incident report. All staff must know the emergency exits and assembly point location.
hr@ibizarocks.com : HR Central IRG Email (Confidential).
anonym.irh@gmail.com : Confidential Email + Anonymous.