IRG Code Of Conduct 2026
Please read this document carefully and ensure you sign a paper copy to confirm your acknowledgment and compliance.
The IRG Code of Conduct Policy establishes the professional standards and expectations for all IRG employees. It ensures a respectful, safe, and ethical work environment, promoting integrity, teamwork, and accountability true to our IRG Company Values.
IRG Culture & Values in Action
Ibiza Rocks Group culture is built on energy, authenticity, respect, inclusivity, and accountability. Our culture reflects not only how we work, but how we treat one another, our guests, and our wider community.
All IRG employees are expected to actively contribute to a positive workplace culture by:
Living the IRG Values daily: demonstrating passion, teamwork, ownership, and pride in everything we do.
Embracing our community spirit: supporting colleagues across departments & business locations, welcoming diversity, and fostering a sense of belonging.
Being brand ambassadors: understanding that our behaviour on and off duty, including online presence, reflects on the Ibiza Rocks Group brand.
Encouraging openness and respect: valuing different perspectives, communicating honestly, addressing issues promptly and constructively.
Creating positive energy: contributing to an environment that is fun, safe, respectful, and professional, in line with IRG’s unique identity and guest experience.
At IRG, culture is everyone’s responsibility. Every employee plays a vital role in maintaining an environment where people feel safe, valued, motivated, and proud to work.
Core Cultural Behaviour & Workplace Standards
Professionalism
Employees must demonstrate professionalism at all times, maintaining high standards of integrity and ethical behaviour with colleagues.
A respectful and safe workplace is essential. Harassment, discrimination, or inappropriate behaviour will not be tolerated.
Anti-Harassment & Discrimination: Mandatory Requirement: Click To Read
Ibiza Rocks Group is committed to maintaining a work environment free from abuse, harassment and discrimination, where all individuals are treated with dignity and respect.
All forms of abuse, harassment and discrimination based on race, colour, religion, sex, national origin, age,disability, gender, or any other legally protected status are prohibited. This includes interactions withthird parties such as clients, vendors, and contractors.
Workplace Equality, Equity, and Diversity and Inclusion: Mandatory Requirement: Click To Read
The company is committed to an inclusive workplace that respects diversity, ensuring equal opportunities and fair treatment for all employees.
Teamwork and Collaboration
Employees are expected to work cooperatively, supporting team goals and fostering a culture of collaboration.
Professional Communication
Communication should be clear, respectful, and professional in all interactions, whether verbal, written, or digital.
IRG respects employees’ right to disconnect from work outside of working hours. All staff are entitled to uninterrupted rest, days off, and holiday time, in line with Spanish labour law (Ley Orgánica 3/2018), to maintain a healthy work-life balance.
Guest & Stakeholders Interaction
Employees must engage with guests/clients/suppliers/sponsors/partners courteously and professionally, ensuring a positive experience and upholding the company’s service standards & reputation.
Important Personal Conduct Topics
Employees are expected to behave respectfully and courteously, avoiding any actions, (including on social media), that may harm the company’s reputation or workplace harmony.
Employees are strictly prohibited from entering guest rooms unless required for their job duties and authorised by management. Staff members who frequently access guest rooms as part of their role will receive additional training to ensure compliance with hotel policies and guest privacy standards.
Social Media Mandatory Requirement: Click To Read
When commenting or posting on company related content, employees must act responsibly, maintain professionalism, and protect confidential information. Please be aware that all official company media posts receive prior approval.
Confidentiality: Mandatory Requirement: Click To Read
Employees must protect sensitive company, customer, and colleague information, ensuring confidentiality and compliance with data protection laws. (GDPR document to be signed by All employees prior to start of contract)
Use of Company Property
Company resources, including equipment and information, must be used responsibly and solely for business purposes.
Money Handling Responsibility
Every staff member handling company monies must follow best practices, ensure accuracy and security, and sign the Money Handling Acknowledgement Document; misuse or negligence may lead to disciplinary action.
Health, Safety & Wellbeing
Health and Safety: Mandatory Requirement: Click To Read
Employees must comply with all Health and Safety regulations, reporting hazards and ensuring a safe working environment.
Compliance to Emergency Protocols
Please ensure that you are familiar with and adhere to the emergency protocols for your business unit:
It is essential that all team members know the location(s) of the AED(s) and are familiar with the evacuation routes and procedures specific to their area. Employees must understand and adhere to all emergency protocols, including fire drills, evacuation procedures, and the proper use of AEDs. Full cooperation with emergency personnel and strict compliance with designated safety procedures is mandatory to ensure the safety of everyone in the workplace.
Drug and Alcohol Policy Mandatory Requirement: Click To Read
Ibiza Rocks Group is committed to maintaining a workplace free from the negative impact of substance abuse. By adhering to the IRG Drug and Alcohol Policy, employees contribute to a safer, healthier, and more productive work environment.
Employment & Operational Standards
Probation Period Evaluation
All new starters will undergo a probation period evaluation by their line manager. The probation period is agreed during onboarding and confirmed in the contract.
Punctuality
Employees must be punctual for work, meetings, and scheduled shifts, demonstrating reliability and commitment.
Clock in/out
All employees are required to clock in at the beginning and clock out at the end of each shift. This procedure is mandatory and ensures accurate timekeeping, compliance with legal requirements.
Failure to consistently clock in and out, or any misuse of the timekeeping system, may result in disciplinary action in accordance with company policy.
Each business unit operates its own timekeeping system. Each businesss unit has an Human Resources manager who will provide employees with the necessary access details, including login credentials and passwords, during the contract signing process. Any questions please don't hestitate to ask Human Resources for assistance.
Uniform Dress Code
Employees are required to adhere to the company’s dress code policy, ensuring a neat, professional, and appropriate appearance at all times.
Legal & Policy Compliance
Legal Compliance
All employees must adhere to local, national, and international laws.
Adherence to Policies
Employees must follow all other company policies and procedures, ensuring compliance with established guidelines.
Benefits, Development & Engagement
Staff Discounts and Benefits: Registration
Staff must present their IRG Electronic staff card registration when using staff discounts. If there's an issue verifying eligibility, it is up to the department manager to approve the discount.
Please always show respect and professionalism when being served by colleagues. Misuse may lead to loss of discount privileges or disciplinary action.
IRG staff must ensure that their invited guests behave appropriately at all times.
PayFlow is a financial wellness platform. Often described as an earned wage access app that allows employees to access their earned wages ‘on-demand’, rather than waiting for a traditional monthly payday. Please read.
Continuous Improvement through Training and Development
Employees are encouraged to participate in training programs to enhance their skills and contribute to the company’s growth.
Employee Voice Feedback
hr@ibizarocks.com : HR Central IRG Email (Confidential).
anonym.irh@gmail.com : Confidential Email + Anonymous.
(N.B These linka are a Confidential platform).
Employees are encouraged to share constructive feedback through designated channels to assist in improving workplace policies, highlight concerns and suggest innovations in company operations.
Employee Survey Feedback
Employee survey will be conducted to gather insights and drive positive changes in workplace culture and practices.
(N.B This link is a Confidential platform).
Employee Focus Group
Focus groups may be established to discuss and address key workplace concerns, fostering open communication.
Workplace Sustainability Mandatory Requirement: Click To Read
Employees should contribute to sustainable workplace practices, minimising waste and promoting environmentally responsible behaviour.
Accountability
Disciplinary Actions
Violations of this policy may result in disciplinary actions, including warnings, suspension, or termination, depending on the severity of the incident.
Acknowledgment
All employees must acknowledge their understanding and compliance with this IRG Code of Conduct Policy 2026.
I have read and understood the IRG Code of Conduct Policy 2026 and agree to comply with the outlined standards and expectations.
Employee Name (Capitals): PLEASE ASK YOUR LINE MANAGER OR HR TO SUPPLY A PAPER VERSION FOR YOU TO SIGN
Employee Signature: PLEASE ASK YOUR LINE MANAGER OR HR TO SUPPLY A PAPER VERSION FOR YOU TO SIGN
Date: PLEASE ASK YOUR LINE MANAGER OR HR TO SUPPLY A PAPER VERSION FOR YOU TO SIGN