528 Ibiza, Venue Welcome Host
Sant Antoni de Portmany,
España
Working as a Venue Welcome Host for IRG you will greet customers and industry guests upon arrival at our events, ensuring they are checked in efficiently and directed to the correct area depending on the product they have purchased or type of entry approved.
Ibiza Rocks Group is a dynamic hospitality and entertainment group in Ibiza, bringing together distinctive hotels, music, events, dining and nightlife experiences. With a portfolio of unique brands, the group combines Ibiza’s vibrant culture with memorable guest experiences across its venues.
Responsibilities
- Check in arriving customers who have table reservations or general entry tickets.
- Ensuring customers who are on the guestlist are attended to and checked-in.
- Operating the box office, taking payments using our POS and ticketing systems.
- Generating Door sales upgrades to elevated products.
- Liaising closely with other departments to ensure the smooth running of each event.
- End of night reconciliation of sales and money taken, with all information accurately recorded for our finance department.
Must Have
- Experience using POS and ticketing platforms.
- Proven customer service experience and excellent communication skills.
- Native or Advanced level of English.
- Flexibility to work different shifts, including weekends and holidays.
- The confidence to work to a high standard under pressure in a fast paced environment.
- Team player.
- Knowledge of Ibiza as an island.
Nice to have
- Driving licence & transportation.
- Additional Languages.
What's great in the job?
- Great team of smart people, in a friendly and open culture
Be at the heart of Ibiza’s vibrant hospitality and nightlife scene.
Welcome guests and create memorable first impressions.
Meet people from all over the world.
Be part of a passionate, dynamic team.
Develop your sales, communication, customer service and hospitality skills.
What We Offer
We offer the opportunity to grow within a dynamic hospitality and entertainment group, with a collaborative working environment, opportunities for development, and the chance to contribute to the continued success of Ibiza Rocks Group.